No. We only manage self-hosted Wordpress websites on hosting accounts running a Linux operating system.

Not necessarily. You can still subscribe to one of our Wordpress monthly plans if you are selling 10 items or less on your Wordpress website. If you are selling more than 10 products, you must use one of our online store plans instead.

We only manage Wordpress online stores using the WooCommerce plugin at this time. If you use a different eCommerce plugin for Wordpress, please contact us and we'll let you know if it's something we can support.

No. We typically only work with Wordpress website owners who have invested in a web designer and/or web developer. They use these experts to create a professional theme for their Wordpress website which includes installation and updates. We feel our customers will benefit more from continuing to use these professionals in this manner while we focus on the care and maintenance of the site which includes keeping the content updated, site health monitoring, security, etc.

We manage Magento, Shopify, WooCommerce and Etsy stores.

No. We typically only work with online store owners who have invested in a web designer and/or web developer. They use these experts to create a professional theme for their online store which includes installation and updates. We feel our customers will benefit more from continuing to use these professionals in this manner while we focus on the care and maintenance of the site which includes keeping the content updated, site health monitoring, security, etc.

We do not build websites, we only manage them.

Your web developer may build new functionality for your website or create a new plugin that will add new functionality. Your web developer may also install and update your theme or layout, while your web designer may create your theme or layout for your web developer to install or update. Website care involves helping you keep the content of your website updated by adding or updating pre-existing plugins, adding or updating new content or products and many other tasks such as uptime monitoring, security monitoring, etc.

We have a maximum number of clients we can service for each plan. We want to make sure we are giving each customer 100% so we don't take on more clients than we can provide stellar service to. So you can be sure each of our website care analysts are not overloaded with work and can attend to your website care in a timely fashion. When there are no more open spots available for a particular plan, you will not be able to signup for that plan. The spots available on the pricing table under each plan is accurate.

We only support websites hosted on Linux operating systems.

No. We specialize in website care and maintenance. Our customers get the best care when we stick to what we do best.

No. We will notify you of code errors when we see them but we don't provide fixes for code errors.

We monitor website availability 24/7 but we work submitted care requests 8am - 8pm Monday - Sunday.