Wordpress Website
- Our website is on Wordpress.com, will you manage it?
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No. We only manage self-hosted Wordpress websites on hosting accounts running a Linux operating system.
- We run an online store with Wordpress, do we have to subscribe to one of your online store plans?
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Not necessarily. You can still subscribe to one of our Wordpress monthly plans if you are selling 10 items or less on your Wordpress website. If you are selling more than 10 products, you must use one of our online store plans instead.
- What eCommerce plugin do you support for Wordpress online stores?
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We only manage Wordpress online stores using the WooCommerce plugin at this time. If you use a different eCommerce plugin for Wordpress, please contact us and we'll let you know if it's something we can support.
- We need a Wordpress theme installed or updated, is this included in our plan?
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No. We typically only work with Wordpress website owners who have invested in a web designer and/or web developer. They use these experts to create a professional theme for their Wordpress website which includes installation and updates. We feel our customers will benefit more from continuing to use these professionals in this manner while we focus on the care and maintenance of the site which includes keeping the content updated, site health monitoring, security, etc.
Online Store
- What online store platforms do you manage?
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We manage Magento, Shopify, WooCommerce and Etsy stores.
- We need a store theme installed or updated, is this included in our plan?
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No. We typically only work with online store owners who have invested in a web designer and/or web developer. They use these experts to create a professional theme for their online store which includes installation and updates. We feel our customers will benefit more from continuing to use these professionals in this manner while we focus on the care and maintenance of the site which includes keeping the content updated, site health monitoring, security, etc.